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AI Soul Replica is a premium service. No free tier. No free trials. Your data is private, encrypted, and never shared.

Refunds

Ask us about a refund

You do not need an account, and you do not need to sign in. Tell us what happened and a person at Soul Replica will read it.

Our refund policy. Refunds are issued for duplicate charges or a technical failure. Requests are accepted within 30 days of a payment, and each one is reviewed against the charge on the account. Submitting this form does not grant a refund and does not change your subscription. Refunds do not affect the 90-day retention window.

Data retention. Deleted replicas, memories, voices, capsules, invitations, and account data are retained for 90 days before permanent removal. During this window, members may request restoration. After 90 days, all data is permanently and irreversibly deleted.

We reply to this address, and only to this address.

Feedback sent here is stored privately. It is not published and it is not shared with other users. Inside the app it is available only to the authenticated owner account, and it may be handled by the app's secured servers and the owner's private analysis step, only to operate this workflow.

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